Finding Land Rover Recalls

Recalls and technical service bulletins (TSBs) are two parts of a notification system designed to keep your Land Rover safe and up-to-date. Recall and TSB data is very useful for current Land Rover owners as well as those who are shopping for a used Land Rover. Prospective owners shopping for a used vehicle will want to make sure it is current on all recalls. Likewise, current owners who may have missed a recall notice in the past can also benefit from doing a recall search.

Land Rover Recalls

The National Highway Traffic Safety Administration (NHTSA) is the governing body for safety and emissions related recalls in the U.S. When an emissions or safety recall is issued, the details of the recall must be conveyed to the owner of the vehicle and subsequently fixed at the owner’s request. Almost all recalls issued are considered voluntary, even though this term is confusing. A voluntary recall does not mean the recall is optional, minor, or even truly voluntary. Instead, it simply means the manufacturer has agreed to perform the recall.

The next time you visit your Land Rover dealer for service, you can request that the service manager check to see if your vehicle is current on all recall work. TSBs are a little trickier, and we’ll get to that later in this article.

Search for Recalls: NHTSA Recall Database

Unlike TSBs, recalls shown on the NHTSA website offer more than summaries. Recall information is broken down into summary, consequence, remedy, and notes. The summary gives a short description of the problem. The consequences section reveals what could happen if the problem is not remedied. The remedy is the solution to the problem (this section usually says, “call your dealer”). Finally, the notes section gives additional data on how to contact the NHTSA and the recall number.

We did a recall search on our 2006 Land Rover LR3 and found the following results:

Total Recalls: 6

Sample Recall Summaries:

CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN BUILT WITH A INCORRECTLY BUILT SEAT BELT BUCKLE MOUNTINGS.

CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN MANUFACTURED WITH AN INCORRECTLY MANUFACTURED AUTOMATIC TRANSMISSION PARKING PAWL GUIDE PLATE.

CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, ‘THEFT PROTECTION.’ WHEN THE IGNITION IS SWITCHED OFF, AFTER A PERIOD OF TIME, IT IS POSSIBLE TO REMOVE THE IGNITION KEY WHEN THE TRANSMISSION SHIFT LEVER IS NOT IN PARK.

Land Rover Technical Service Bulletins

Technical service bulletins (TSBs) are sometimes called “hidden recalls.” TSBs are neither truly hidden nor are they recalls. Recalls focus on safety or emissions-related problems while TSBs can be issued for mechanical problems, usability problems, or just for informational purposes. For example, an informational TSB may give technicians a new set of service procedures, diagnostic methods, parts lists, or other details necessary to make servicing the subject of the TSB easier.

A TSB database is maintained by the National Highway Traffic Safety Administration. While the NHTSA’s database is not 100% comprehensive, it is available to the public and completely free to search. The caveat is that the NHTSA only displays a summary for each TSB. If you want the full text, you must order it from the NHTSA or request it from your dealership.

Here’s the real catch: TSBs are typically not fixed unless your vehicle is under warranty, you bring the problem to the attention of your service manager, and the service manager can verify the problem exists with your vehicle. After your warranty expires, you will likely be responsible for the costs associated with fixing the subject of the TSB.

Search for TSBs: NHTSA Technical Service Bulletin Database

We did a TSB search on our 2006 Land Rover LR3 and found the following results:

Total TSBs: 22

Sample TSB Summaries:

WHEN REPAIRING OR REPLACING THE AIR SUSPENSION COMPRESSOR THE AIR SUSPENSION RELAY MUST BE REPLACED.

AIR SUSPENSION SYSTEM-COMPRESSOR DELIVERY VALVE AND DRIER REPLACEMENT; SOFTWARE UPDATE. AMBER OR RED SUSPENSION SYSTEM WARNING INDICATOR MAY ILLUMINATE AND SUSPENSION SYSTEM INACTIVE MAY DISPLAY IN THE MESSAGE CENTER OR THERE MAY BE A NOTICEABLE DEGRADATION OF SUSPENSION SYSTEM PERFORMANCE.

GLASS ROOF PANEL BLIND DIFFICULT TO LATCH – REPAIR PROCEDURE.



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September 20, 2011

RoverGuide

Articles, Buying & Ownership, Land Rover Models

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